Privacy and Cookies
Information Collection & Use Registration
In order to use certain parts of the website, you may need to first complete a registration form to create a user name and/or password. During registration you may be required to give contact information. We may use this information to contact you about the services on our site in which you have expressed interest.
Surveys or Contests
From time to time, we may provide you the opportunity to participate in surveys or contests on our site. Participation in these surveys or contests is completely voluntary. We use survey results to further improve this site and its content as well as to enhance our communications with you.
We may use third-party service providers to conduct surveys or contests. If we do, those companies will be prohibited from using our users' personally identifiable information for any other purpose than what has been identified above. We will not share the personally identifiable information you provide through a survey or contest with third parties unless we give you prior notice and a choice to opt out.
Communications from the Site
Newsletters and Products
If you wish to subscribe to our electronic newsletter(s) or receive other materials, we will use your e-mail address to send the requested materials. We always provide a way to unsubscribe or opt out. Please see the "Choice/Opt-out" section, below.
We provide you the opportunity to opt out of having your personally identifiable information used for any of these purposes.
If you no longer wish to receive electronic newsletters and/or promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
At times, we share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally identifiable information in these cases.
Personally identifiable information
We do not share personally identifiable information (your "profile") with third parties, except insofar as that information is required to fulfill a service that you have requested.
We may use an outside company to fulfil specific requests, and a credit card processing company to bill you for products and services you purchase from us. These companies do not retain, share, store, or use personally identifiable information for any other purposes.
We use third parties to provide fulfilment and processing functions on our site. When you register for products and/or services, we may share information as necessary for the third party to provide those services.
These third parties are prohibited from using your personally identifiable information for any other purpose.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the CTO. We further reserve the right to disclose or use your personally identifiable information for the purposes of collecting on debts owed in connection with the purchase of products or services on this website.
Website visits generate certain information that is automatically stored in log files, including Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which in itself does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole.
We may use both session ID cookies and/or persistent cookies. Both kinds are stored on the site visitor's hard drive.
We set a persistent cookie that stores your passwords on your hard drive. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.
Links to Other Sites
This Website may contain links to other sites that are not owned or controlled by the CTO. We are not responsible for the privacy practices or the content of such other sites.
Access to and Removal of Personally Identifiable Information
You may correct, update, delete or deactivate your personally identifiable information by e-mailing us at [email protected] , or by contacting us by telephone or postal mail at the contact information listed below.
The security of your sensitive personal information is important to us. We encrypt that information using Secure Sockets Layer technology (SSL) and digital certificates.
Suites 52A & 53
5th Floor AMP House
Croydon CR0 2LX
Tel: 020 8948 0057